Return Policy

 

pet-store-dog-clothes

We accept returns of new & unused items that are damaged or defective and will gladly provide a refund or exchange.  We just need you to contact us at info@bowwowchic.com within 48 hours of your item’s arrival (No wear & then returns please. We will know!). Simply email us a photo showing the damage or problem with your item, keep all the original packaging, and we will give you further instructions on how/where to send your product back to us. Your refund will be issued within 3 business days upon receiving your item after shipping it back to us for return. When returning an item for a refund or exchange, the customer is responsible for associated shipping costs.

*We do not provide returns/refunds/exchanges due to ordering of incorrect size. Please check the item’s size chart before purchasing as each item’s measurements are slightly different. If you have any questions about sizing, contact us!